This Privacy Policy explains how Business Technology Partnerships, Inc. (“we”, “us”) collects, uses,
shares and protects information in connection with the Glyntr mobile application
(Google Play package com.glyntr.app) and the Glyntr web application
(collectively, the “Service”).
Glyntr is an AI-assisted content creation workspace. You record or upload source material, write prompts, and the Service helps you produce scripts, images and videos and publish them to your own connected social accounts. Because that work involves your camera, microphone and the content you create, we have tried to describe exactly what is handled and by whom.
1. Information we collect
Account information
To create and access an account we collect your email address. Glyntr signs you in with a one-time passcode sent to that address — we do not ask you to create a password, and we do not offer or use social login providers. We also store an internal account identifier and, if you choose to provide them, a display name and profile picture.
Brand and workspace settings
Information you enter to steer the AI: your brand description, your script style guide, brand colours, and similar workspace preferences.
User-generated content
Content you upload or capture in the app, including photographs, b-roll and raw video clips, long-form video uploads, trimmed clips, thumbnails and finished content items.
AI prompts and generated content
The prompts you type or dictate, the scripts and opinion scripts generated from them, and the questions and written answers you record in the Opinions area.
Camera, microphone and recordings
- Video recordings. When you start an interview, opinion or script video, your camera and microphone stream is captured and recorded server-side so the finished video can be saved to your library.
- Voice input. When you use a voice input button, a short audio recording is captured and converted to text. The audio is used for that transcription and is not kept as part of your library.
- Voice agent conversations. If you use the AI voice agent to set up your brand or run an interview, the conversation audio is processed to operate that call.
Billing information
Subscription status, plan type, billing period and invoice records, plus the customer and subscription identifiers issued by our payment processor.
We never receive or store your card number, CVC or full billing details. Payments are handled entirely by Stripe on its own systems.
Publishing connections
If you connect social publishing, we store the workspace credentials you supply for that integration, the list of connected accounts it returns, and the posts scheduled or published through it.
Diagnostic and activity records
To keep the Service working and auditable we record application error reports (an error message, technical stack trace, the originating screen or function, and your account identifier) and an activity log of significant actions in your account (the action taken, a short description, your account identifier and email, and a timestamp).
Technical information
Like any internet service, our hosting and infrastructure providers process standard request data such as IP address, request time and general device or browser characteristics in order to deliver and secure the Service.
What Glyntr does not collect: we do not use advertising identifiers, we do not build advertising or tracking profiles, we do not embed third-party analytics or crash-reporting SDKs, we do not collect precise location, and we do not access your contacts, call logs, SMS messages or installed-app list.
2. Device permissions
The Android app requests only the permissions its features require. Android asks for the sensitive ones at the moment they are first needed, and you can revoke them at any time in system settings — the related feature simply stops working.
| Permission | Why it is needed |
|---|---|
| Camera | Recording interview, opinion and script videos. |
| Microphone | Recording video audio, voice input for transcription, and voice agent calls. |
| Photos and media | Selecting images and video files you choose to upload. |
| Bluetooth / audio settings | Routing call audio to headsets and managing playback during recording. |
| Keep screen awake | Preventing the screen from sleeping mid-recording. |
| Internet | Communicating with our backend and the providers listed below. |
3. How we use information
- To provide the Service — authenticate you, store your library, generate scripts and content, record and process video, and publish to accounts you connect.
- To personalise output — combine your brand details and style guide with your prompt so generated content sounds like you.
- To operate billing — manage subscriptions, trials and invoices.
- To maintain and improve reliability — investigate errors and diagnose failures using our diagnostic records.
- To keep the Service secure — detect and prevent abuse and unauthorised access, and maintain the activity log.
- To communicate with you — send sign-in codes and service messages.
We do not sell your personal information, and we do not use your content to train our own AI models.
4. AI processing
Generating a script or an opinion video sends your prompt, together with your brand description and style guide, to a third-party AI provider that returns the generated text. Video and image production features similarly transmit the material required to produce the result.
Automated generation does not produce legal or similarly significant decisions about you. You review, edit, approve or discard everything before it is published.
Providers process this material on our instructions to return a result. Their own handling of the data they receive is governed by their terms and privacy policies, which we encourage you to read.
5. Service providers
We share information with the following providers only to the extent needed to run the feature described. This list reflects the integrations actually present in the Service.
| Provider | Purpose | Data involved |
|---|---|---|
| Supabase | Authentication, database, file storage and backend functions | Account details, workspace settings, all stored content and logs |
| Netlify | Hosting of the web application | Standard web request data |
| OpenAI | Generating scripts and opinion scripts | Your prompt, brand description and style guide |
| Agora | Live audio/video capture and cloud recording | Camera and microphone streams, resulting recordings |
| Amazon Web Services (S3) | Storage of completed cloud recordings | Recorded video files |
| Vapi and Daily | AI voice agent conversations | Call audio and conversation content |
| Bookoly | Speech-to-text transcription of voice input | Short audio recordings and resulting transcripts |
| ElevenLabs | Voice generation, where enabled for a configured presenter | Voice configuration and associated media |
| Publer | Publishing to your connected social accounts | Content to be posted and connected account details |
| Stripe | Subscription billing and payment processing | Billing identifiers, subscription state; card data goes directly to Stripe |
| Make.com | Workflow automation that triggers content generation steps | Account identifier and the prompt or request being processed |
7. Data retention
- Your content is retained while your account is active, so that your library stays available. Items you delete are removed from your library and from our file storage.
- Account and billing records are retained while your account is active and afterwards where needed to meet legal, tax and accounting obligations.
- Diagnostic and activity records are retained for a limited period for security, troubleshooting and audit purposes.
- Voice input audio is used to produce a transcript and is not retained as part of your library.
When you ask us to delete your account, we delete or irreversibly anonymise the associated personal information, except where we must retain records to comply with a legal obligation.
8. Data security
Traffic between the app and our backend is encrypted in transit with TLS. Access to your data is enforced at the database level by row-level security rules, so one account cannot read another account’s content. Integration credentials and API keys are held in an encrypted secrets vault rather than in application tables, and privileged operations run in server-side functions rather than in the app on your device.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information we will notify you and the relevant authorities as required by applicable law.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, export or restrict the processing of your personal information, to object to certain processing, and to lodge a complaint with your data protection authority. Residents of the EEA and UK have these rights under the GDPR; residents of California have comparable rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them.
Within the app you can review and edit your brand settings, delete items from your library, and disconnect publishing integrations at any time. For any other request, contact us using the details in section 15 — we will respond within the period required by applicable law. We do not charge a fee for reasonable requests.
10. Account and data deletion
You can delete individual items — scripts, recordings, uploads and generated content — directly in the app at any time.
To delete your entire account and all associated data, use the Delete Your Glyntr Account page, or Account → Delete account inside the app. Both verify that the account is yours with a one-time code emailed to it, and then remove your account, your stored content and your uploaded files.
You can also email contact@glyntr.com from the address registered to your account, with the subject line “Account deletion”. We will verify the request and delete your account, your stored content and your associated records, other than information we are legally required to keep (such as invoice records retained for tax purposes). We aim to complete verified deletion requests within 30 days.
11. Children’s privacy
Glyntr is a business productivity tool intended for adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 13 (or under the minimum age of digital consent in your country, which is up to 16 in parts of the EEA). If you believe a child has provided us personal information, contact us and we will delete it.
12. International data transfers
We operate internationally. Your information is stored on our backend infrastructure hosted in the Asia Pacific (Seoul) region, and the providers listed in section 5 may process information in other countries, including the United States and the European Union. These countries may have data protection laws that differ from those in your country.
Where we transfer personal information out of the EEA or the UK, we rely on appropriate safeguards for that transfer, such as the European Commission’s Standard Contractual Clauses or an adequacy decision.
14. Changes to this policy
We may update this Privacy Policy to reflect changes to the Service or to legal requirements. When we do, we will revise the “Last updated” date at the top of this page. If the changes are material we will provide additional notice, such as an in-app message or an email to the address on your account, before they take effect. Continuing to use the Service after an update means you accept the revised policy.
15. Contact us
For privacy questions, requests about your information, or account deletion:
- Email: contact@glyntr.com
- Operator: Business Technology Partnerships, Inc.
- Application: Glyntr (Google Play package
com.glyntr.app)